SHIPPING POLICY
We deliver to the countries of the European Union, Switzerland, the United Kingdom, Canada, the United States and Australia.
🎄Getting your parcel in time for Christmas?🎄
Given the greater volume of deliveries by our carriers over the festive period, we advise you to make your purchase a little earlier, depending on the delivery method, to make sure you have it at the foot of the Christmas tree.
Mondial Relay: Order before Tuesday 17 December evening
Colissimo: Order before Wednesday 18 December evening
Chronopost Express: Thursday 19 December evening. We know how frustrating it can be not to receive your gift parcel in time. As Chronopost is likely to be very busy, we cannot guarantee delivery on 24 December for orders placed on 23 December.
1 / Order Preparation & Shipping
Count two working days from Monday to Friday for the preparation of your order and the delivery of the package to the carrier. You will receive a confirmation email when the package leaves our warehouse.
To these two days of preparation is added the delivery time which varies according to the carriers and the destination.
2 / Paid home delivery by Colissimo
| Destination | Delivery delay |
| Metropolitan France, Andorra, Monaco | 48h |
| Overseas | 11 to 31 days (excluding customs processing) |
| International | 3 to 8 days (indicative time, excluding customs processing) |
The deadlines are indicated in working days.
Colissimo delivery is home delivery without signature.
The delivery costs are indicated to you after having informed the destination address, before validation of your order.
2 / Paid delivery to a relay point by Mondial Relay
| Transporter | Destination | Delivery delay |
| Mondial Relay | Metropolitan France, Andorra, Monaco | 72 hours |
| Mondial Relay | Belgium, Luxemburg | 72 hours |
| Point Pack | Spain | 5 to 6 days |
| PackageShop | Germany, Austria | 5 to 6 days |
The deadlines are indicated in working days.
The delivery costs are indicated to you after having informed the destination address, before validation of your order.
The selection of the relay point is done at the step following the payment of your order.
The time limit for collecting your relay package is set at 7 calendar days.
3 / Free delivery in relay point by Mondial Relay in France from 200€ of purchase.
Delivery is not free. It's a (sacred) job, which we did for two years.
To thank you for your trust, as part of a promotional offer, we cover the delivery costs of your package for an order over €200 in Metropolitan France.
We refuse to use the "free delivery" formula as a selling point, which devalues this work and encourages over-consumption. We therefore "offer" your delivery from 200€ of purchase, with the carrier Mondial Relay in metropolitan France.