SHIPPING POLICY

We deliver to the countries of the European Union, Switzerland, the United Kingdom, Canada, the United States and Australia.

1 / Order Preparation & Shipping

Count two working days from Monday to Friday for the preparation of your order and the delivery of the package to the carrier. You will receive a confirmation email when the package leaves our warehouse.

To these two days of preparation is added the delivery time which varies according to the carriers and the destination.

 

2 / Paid home delivery by Colissimo

Destination Delivery delay
Metropolitan France, Andorra, Monaco 48h
Overseas 11 to 31 days (excluding customs processing)
International 3 to 8 days (indicative time, excluding customs processing)

 

The deadlines are indicated in working days.

Colissimo delivery is home delivery without signature.

The delivery costs are indicated to you after having informed the destination address, before validation of your order.

 

2 / Paid delivery to a relay point by Mondial Relay

Transporter Destination Delivery delay
Mondial Relay Metropolitan France, Andorra, Monaco 72 hours
Mondial Relay Belgium, Luxemburg 72 hours
Point Pack Spain 5 to 6 days
PackageShop Germany, Austria 5 to 6 days

 

The deadlines are indicated in working days.

The delivery costs are indicated to you after having informed the destination address, before validation of your order.

The selection of the relay point is done at the step following the payment of your order.

The time limit for collecting your relay package is set at 7 calendar days.

 

3 / Free delivery in relay point by Mondial Relay in France from 200€ of purchase.

Delivery is not free. It's a (sacred) job, which we did for two years.

To thank you for your trust, as part of a promotional offer, we cover the delivery costs of your package for an order over €200 in Metropolitan France.

We refuse to use the "free delivery" formula as a selling point, which devalues ​​this work and encourages over-consumption. We therefore "offer" your delivery from 200€ of purchase, with the carrier Mondial Relay in metropolitan France.